FAQ

ExtMatrix is a one-click online file hosting service that provides people with an easy, secure way to store files.

No! We protect the privacy of all users.
Only the person who uploaded a file to ExtMatrix can access it.

Yes, after 30 days of inactivity.
Files uploaded as a premium user will never be deleted.

With a Premium Account, you can store and access your files without any wait times or limits. Just open a ExtMatrix link and the download will start!

No. ExtMatrix handles all that for you by using our servers and networks, not yours. Using our system completely separates your devices from the outside network, and keeps your device sterile, private, and safe. There is no need to use a VPN to hide your IP address from the web since you are never directly connected to it when transferring files with ExtMatrix.

No. ExtMatrix encrypts all your connections so neither your ISP nor anyone in the middle can see what you download to your cloud.

No. ExtMatrix prohibits any type of adult material; we will permanently ban adult content from our platform.

Yes! ExtMatrix supports WebDAV access, which allows you to mount your cloud storage as a network drive on your computer. To use this feature:

1. Get your WebDAV password from your account settings page
2. Use the following WebDAV connection details:
   - URL: https://davtest.extmatrix.com
   - Username: Your ExtMatrix username
   - Password: Your WebDAV password

This makes it easy to access your files directly from your file explorer, without needing to use the web interface.